Terms & Conditions

1. Agreement & Direct Ordering Scope

By accessing the MedCart web portal and placing orders, you agree to comply with our delivery parameters, unbranded shipping layouts, and manual payment procedures.

Our platform facilitates secure access to certified generic formulations. By utilizing these services, you acknowledge that you are requesting medication for personal health maintenance under bio-equivalent guidelines.

2. Manual Transactions & Order Confirmations

To avoid third-party merchant processing disruptions, MedCart uses a secure **direct manual payment model** via OSKO/Bank Transfer and WhatsApp customer verification:

• Submitting a checkout form reserves your selected strengths and products for 48 hours in a `Pending` state.
• Orders transition to processing status *only* after bank transfer screens/receipts are successfully verified by our support coordinators.
• Unconfirmed inquiries after 48 hours are automatically cancelled to clear reserved laboratory stocks.

3. Shipping, Import and Reship Guarantees

Every effort is made to ensure swift transit. If a parcel is verified as permanently lost or seized during shipping routes, we provide a **100% complimentary reshipment guarantee** to ensure customer supply continuity.

4. Medical Disclaimer & Advices

All descriptions, strengths, side-effect lists, and FAQs listed on MedCart are sourced from official bio-equivalent guides for information purposes only. They do not substitute professional consultation with qualified health specialists.